How to Disable MAC Randomization in Windows 10

Some versions of Windows 10 have a feature that randomizes the MAC address for different WiFi connections. When connecting to Boingo, disable this feature to avoid filling multiple device slots on your account. If you do not see the option for 'use random MAC address' it is likely that your version of Windows 10 does not have this feature.

Because the Private Address feature randomizes your MAC for every network, the following steps should be completed for all Boingo networks your device connects to. For example, if you connect to Boingo Wireless, Miramar_WiFi (Base_WiFi), and Boingo_5GHz, you'll need to complete these steps for each network.

1. Select the 'Start' button in the bottom left corner of the screen
2. Select the gear icon to go to 'Settings'
3. Select 'Network and Internet'
4. Select 'Wifi'
5. Set 'Use random hardware addresses' to 'Off'.